State Street Investment Management is seeking a Global Head of Shareholder Services within the COO Client Experience (CX) Technology and Business Services organization. This senior leader will have global responsibility for Shareholder Services, ensuring strong day-to-day operational execution while setting the strategic direction and transforming the shareholder services global operating model. The role will lead the evolution of Shareholder Services across people, process, technology, and operating model, working closely with CX, Client Coverage Group (CCG), Investments and COO leadership to deliver a consistent, scalable, and high-quality client experience.   What You Will Be Responsible For As Global Head of Shareholder Services, you will: Lead the global Shareholder Services organization, ensuring strong execution of BAU operations , including incident escalation, investigation, remediation, and effective operational oversight. Set the strategic direction for...

Who we are looking for State Street Investment Management is seeking an accomplished senior engineering and transformation leader to head the Investment Solutions Group (Multi-Asset) technology organization.  IM’s Investment Solutions Group brings together multi-asset, OCIO, Alternative Investments, Charitable Asset Management portfolio solutions for institutional and intermediary clients. This hands-on, player-coach role will set technology’s direction and own enterprise execution, solution architecture, modernization and adoption across the investment lifecycle. The leader will simplify and scale proprietary and third-party platforms supporting portfolio construction, order management, fiduciary oversight and client outcomes, with clear accountability for resilient operations and measurable business outcomes. Why this role is important to us This role will modernize our investment platform. It will reduce fragmented data and workflow complexity, strengthen trusted and timely...

State Street Investment Management is seeking a Global Head of Client Implementation & Billing Services within the COO Client Experience (CX) Technology and Business Services organization. This senior leader will have global responsibility for client implementation and billing services, ensuring strong day-to-day execution while setting the strategic direction and transforming the global operating model. The role will lead the evolution of Client Implementation & Billing Services across people, process, technology, and operating model, working closely with CX, Client Coverage Group (CCG), Investments, Finance and COO leadership to deliver timely client onboarding, accurate billing, effective controls, and a consistent, scalable, high-quality client experience.   What You Will Be Responsible For As Global Head of Client Implementation & Billing Services, you will: Lead global Client Implementation & Billing Services, including client onboarding, account...

State Street Investment Management is seeking a Global Head of Digital Client Experience within the COO Client Experience (CX) Technology and Business Services organization to lead the transformation of how clients interact with State Street IM across digital channels. This senior leader will partner with the Client Coverage Group (CCG), Chief Business Office (CBO), and COO stakeholders to define the target-state Digital Client Experience strategy and translate client and business needs into clear product blueprints and implementation roadmaps. The role will work closely with technology, operations, and data teams to deliver a differentiated, intuitive, and increasingly personalized digital client experience.   What You Will Be Responsible For As Global Head of Digital Client Experience, you will: Develop the global Digital Client Experience strategy, vision, and target-state blueprint in partnership with CCG, CBO, and COO stakeholders. Design end-to-end digital client...