State Street
Boston, MA
Oct 15, 2026
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We are seeking a client-focused, proactive, and highly collaborative individual to support North American clients and Client Portal activities. Working closely with Sales and internal stakeholders, the role helps deliver a seamless client experience through effective coordination, problem-solving, and service support. Why This Role Is Important The Client Services & Client Portal, AVP will play an important role in delivering a scalable, client-centric service model for North American clients, combining day-to-day client servicing with support for the Client Portal and broader digital client experience. This individual will serve as a player-coach for the North America-based Client Services team. Key Responsibilities Client Service Support Partner with Sales and internal stakeholders to deliver a seamless client experience and meet client needs. Identify, escalate, and help resolve service issues and potential risks in a timely manner. Manage client support...
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