State Street
Boston, MA
Oct 20, 2026
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State Street Investment Management is seeking a Global Head of Digital Client Experience within the COO Client Experience (CX) Technology and Business Services organization to lead the transformation of how clients interact with State Street IM across digital channels. This senior leader will partner with the Client Coverage Group (CCG), Chief Business Office (CBO), and COO stakeholders to define the target-state Digital Client Experience strategy and translate client and business needs into clear product blueprints and implementation roadmaps. The role will work closely with technology, operations, and data teams to deliver a differentiated, intuitive, and increasingly personalized digital client experience. What You Will Be Responsible For As Global Head of Digital Client Experience, you will: Develop the global Digital Client Experience strategy, vision, and target-state blueprint in partnership with CCG, CBO, and COO stakeholders. Design end-to-end digital client...
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