State Street
Stamford, CT
Oct 23, 2026
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State Street Investment Management is seeking a Vice President, Head of Client Service & Delivery to lead the client service strategy and operating model for its Investment Solutions (Multi-Asset) business. This leader is responsible for delivering a differentiated institutional client experience while driving operational excellence, scalability, and continuous improvement across the service delivery organization. As a member of the COO leadership team, the successful candidate will partner with Investments, Client Executives, Business Development, Operations, Technology, Risk, Compliance, and Product teams to enhance client outcomes, strengthen retention, support global business expansion, and advance strategic initiatives. Key Responsibilities Develop and implement client service and delivery strategy across Investment Solutions Group. Oversee institutional client servicing, including onboarding, reporting, performance measurement and attribution, operational...
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