At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is one of the largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
About The Position:
The Chief Compliance Officer, Risk and Insurance will play a critical role in ensuring that HUB’s insurance brokerage and wholesale operations function within the bounds of all applicable laws, regulations, and internal policies. This will be a new and highly visible, senior leadership role within HUB, dual reporting directly into our Chief Legal Officer and Audit Committee. The CCO will also work closely and collaboratively with senior commercial and legal leaders to oversee and support the design, implementation, and maintenance of efficient and effective centralized compliance programs and minimum broker standards that are able to assess, identify, prevent, detect, and correct noncompliance with applicable laws and regulations and insurance industry best practices. In furtherance of these efforts, the CCO will be responsible for leading, developing, and managing a team of current and future risk, licensing, and compliance professionals with access to HUB leadership and to peers/counterparts in industry groups and client organizations.
The ideal candidate will have extensive insurance compliance experience in a larger insurance broker or carrier setting and be highly knowledgeable of, and/or possess the ability to quickly learn, the requirements impacting HUB’s business, including state and federal insurance laws and regulations, as well as privacy & cybersecurity regulations.
Core Responsibilities:
Regulatory Compliance Oversight
- Ensure the organization complies with federal, state, and international insurance regulations.
- Monitor changes in insurance laws and regulations and update internal policies accordingly (in conjunction with corresponding, internal insurance and ERISA regulatory counsels).
- Serve as a liaison with regulatory bodies and external industry organizations (e.g., state insurance departments, NAIC, Council of Insurance Agents & Brokers).
Policy Development and Implementation
- Develop and maintain compliance frameworks, policies, and procedures tailored to insurance operations.
- Ensure policies are communicated effectively across regional and departmental business operations, especially in the areas of underwriting, claims, insurance producer licensing, surplus lines premium tax processes, and insurance sales.
Risk Assessment and Mitigation
- Collaborate with the Audit Committee and Legal teams to implement improved metrics for measuring regulatory compliance by the organization’s insurance business operations.
- Support the internal audit function to document compliance vulnerabilities and opportunities identified through a regular cadence of audits.
- Conduct and/or support regular internal audits and risk assessments to identify compliance vulnerabilities and opportunities for improvement.
- Implement corrective actions and preventive measures to address regulatory risks.
Training and Education
- Provide ongoing training to staff on insurance compliance topics, including licensing requirements for insurance sales, privacy laws applicable to insurance consumers (e.g., GLBA), permissible forms of producer compensation, and anti-fraud measures.
- Promote a culture of compliance and ethical behavior throughout the organization.
Reporting and Documentation
- Prepare and present compliance reports to executive leadership and the Board.
- Maintain documentation for regulatory reviews, audits, and investigations.
- Map E&O and claims data back to process improvements to minimize future risk.
Internal Collaboration
- Work closely with legal, risk management, internal audit, and operational teams to ensure alignment on compliance matters.
- Support product development, operations, and marketing teams to ensure processes and offerings meet regulatory standards.
Position Requirements:
- Bachelor’s degree. JD a plus but not required with commensurate relevant experience.
- Prefer: Certified Compliance & Ethics Professional (CCEP) or Associate in Insurance Regulatory Compliance (AIRC).
- 10 years’ experience as a CCO or senior compliance professional for a large insurance firm (carrier or broker), resulting in deep knowledge of insurance regulations (e.g., state-specific rules, NAIC model laws, solvency requirements). Public company experience also a plus.
- Solid familiarity with and/or the ability to quickly learn the requirements impacting our business, including state insurance laws and regulations and privacy & cybersecurity regulations, coupled with the ability to apply that knowledge strategically in light of changing insurance regulatory and business initiatives.
- Experience developing, monitoring, and enforcing appropriate policies and procedures and controls.
- Ability to confront difficult issues and challenge others when necessary.
- Excellent verbal and written communication skills, particularly the ability to clearly communicate technically complex developments, issues, and analyses in actionable ways.
- The ability to meet tight deadlines and prioritize a varied workload and competing priorities in a fast-paced, and at times unpredictable or demanding environment.
- Willingness to learn new skills and adapt to cultural, technological, and business changes.
- Public speaking as well as oral presentation and written skills a plus.
- Strong negotiating and conflict resolution skills.
- Collegial and collaborative approach to working effectively with others to build strong professional relationships both inside and external to HUB.
- Outstanding organizational skills, including prioritization and follow-up.
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.
Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, Ohio, and Washington states: The expected base salary range for this position is $225,000-$275,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions
Department Legal
Required Experience: 10-15 years of relevant experience
Required Travel: Up to 25%
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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